All technological products will eventually stop supplying and end their life cycle. Even industrial computers are inevitable. For application fields such as medical laboratories that require consistent device specifications, when the products are discontinued, whether or not customers can seamlessly connect to the updated hardware platform and meet the new needs at the same time is all about whether the industrial computer manufacturers can provide customer retention. Relying on detailed business feedback and customized services, DFI has successfully allowed the existing customers to continue to adopt new replacement products.
Region: Europe (sales worldwide)
Industry: Medical industry
Application: Bioreactor Management System
Solution: DFI's CS170-H310 industrial-grade motherboard and customized chassis from existing partners
The product upgrade cycle in the application field of industrial computers can be described as "one time for a long time." However, when a long-used product is facing the end of its life cycle, the ability to quickly find a suitable replacement product is essential, and the hope that the supply period of the successor product can be extended. Still, at the same time, the past and future specifications requirements for all industrial computers are a big challenge for manufacturers.